Returns & Refunds Policy
At Aqua Blu Boutique, we want you to be completely satisfied with your purchase. If for any reason you’re not happy with your order, we’re here to help.
Returns & Exchanges
We accept returns and exchanges within 14 days of delivery. To be eligible for a return, items must be unused, in their original condition, and with all tags attached.
How to Initiate a Return
- Visit our Returns Portal at aquabluboutique.com to submit your request.
- Once approved, you’ll receive a return authorization and instructions.
- Pack your item securely and send it back to us.
Refunds
Refunds will be processed within 5-7 business days after we receive your returned item. The refund will be issued to your original payment method. Please note that shipping costs are non-refundable.
Damaged or Defective Items
If your item arrives damaged or defective, please contact us immediately. We’ll arrange a replacement or refund at no extra cost.
Final Sale Items
Certain items (e.g., sale or clearance products) are marked as final sale and cannot be returned or exchanged.
Need Help?
If you have any questions about our returns process, feel free to reach out—we’re happy to assist!
For more details, please visit our Returns Policy page.